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Part 3 of 6

Common Rejection Reasons

Avoid Costly Delays

Learn from others' mistakes. Understand the top reasons for permit rejections and how to ensure first-time approval.

10 min
35% rejection rate
Part 3 of 650% Complete

Why 35% of Applications Face Issues

More than one-third of HDB renovation permit applications face rejection or require resubmission, causing delays averaging 2-3 weeks. Understanding common rejection reasons helps ensure first-time approval.

A rejected application isn't just an administrative hurdle—it's an early warning sign about your contractor's competence. If they can't handle documentation correctly, how will they manage the actual renovation?

Top 15 Rejection Reasons

#1

Missing Co-owner Signatures

Very Common

Acknowledgement form lacks signatures from one or more legal co-owners of the flat.

How to Avoid: Obtain signatures from ALL co-owners before submission. Check property title for all names.

#2

Proposing Prohibited Works

Common

Application includes works that are strictly forbidden, such as hacking structural walls or ceiling plastering.

How to Avoid: Review prohibited works list carefully. When in doubt, consult HDB before submission.

#3

BTO 3-Year Violation

Very Common

Attempting bathroom/toilet hacking within the 3-year moratorium period for new BTO flats.

How to Avoid: Check your block completion date. Wait until after 3-year period or modify renovation plans.

#4

Incorrect Floor Plans

Common

Using unofficial, outdated, or incorrectly marked floor plans.

How to Avoid: Purchase official floor plans from HDB for S$5. Use correct color coding system.

#5

Non-Compliant Window Designs

Common

Proposed windows don't match HDB's approved design scheme for the building.

How to Avoid: Check with Town Council for approved window specifications. Use only approved designs.

#6

Expired Contractor Registration

Rare

Contractor's DRC registration has lapsed or been suspended.

How to Avoid: Verify contractor's active status on HDB portal before engagement.

#7

Missing PE Endorsement

Common

Complex structural works submitted without required Professional Engineer certification.

How to Avoid: Engage a PE for any non-standard structural alterations. Include all technical drawings.

#8

Exceeding Floor Loading Limits

Common

Proposed floor finishes exceed 50mm thickness limit or 150kg/sqm loading.

How to Avoid: Calculate total floor thickness including screed. Use lighter materials if needed.

#9

Fire Safety Violations

Common

Non-fire-rated door proposed for fire escape routes or improper corridor obstruction.

How to Avoid: Use certified half-hour fire-rated doors for main entrances facing common areas.

#10

Incomplete Documentation

Very Common

Missing required supporting documents or partially filled forms.

How to Avoid: Use a comprehensive checklist. Review all documents before submission.

#11

Balcony Enclosure Without Approval

Rare

Attempting to enclose balcony without SCDF fire safety clearance.

How to Avoid: Engage PE to submit plans to SCDF first. Only proceed after receiving clearance.

#12

Electrical Overload

Common

Proposing high-load electrical works without considering building's capacity.

How to Avoid: For older flats with 30A mains, apply for electrical upgrade permit first.

#13

Bathroom Extension Violations

Rare

Extending bathroom beyond allowed 600mm or 0.6sqm limit.

How to Avoid: Keep extensions within strict limits. Consider alternative layouts.

#14

Contractor's Poor Track Record

Rare

Contractor has excessive demerit points or recent violations.

How to Avoid: Check contractor's demerit points history. Avoid those near 24-point suspension threshold.

#15

Wall Thickness Violations

Common

Wall finishes exceed 25mm total thickness limit.

How to Avoid: Calculate total thickness including plaster and tiles. Adjust materials if needed.

Pre-Submission Checklist

Use this comprehensive checklist to review your application before submission:

Document Checklist

0 of 12 completed

Documentation

Compliance

Technical

Specialist

Safety

Contractor

What to Do If Rejected

If your application is rejected, don't panic. Most rejections can be resolved quickly with the right approach:

  • Review the rejection letter carefully for specific reasons
  • Address ALL stated issues, not just the major ones
  • Gather any additional documents requested
  • Resubmit within 7 days to maintain your queue position
  • Consider engaging a more experienced contractor if multiple rejections occur
  • Contact HDB directly for clarification if rejection reasons are unclear

Multiple Rejections Red Flag

If your application is rejected more than twice, seriously consider changing contractors. This indicates fundamental issues with their knowledge or diligence that could manifest as bigger problems during actual renovation.