Privacy Policy
Last updated: 26 September 2025
Our Commitment to Your Privacy
RenoTake is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act (PDPA). This privacy policy explains how we collect, use, disclose, and protect your information when you use our website and services.
Information We Collect
Information You Provide
- Email address when you subscribe to our newsletter or download resources
- Contact information when you submit inquiries through our contact form
- Feedback and survey responses when you choose to participate
Information Automatically Collected
- Usage data: Pages visited, time spent, click patterns
- Device information: Browser type, operating system, device type
- IP address for analytics and security purposes
- Cookies and similar technologies (see Cookies section below)
How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide you with renovation guides, tools, and resources
- Communication: To send you newsletters, updates, and respond to your inquiries
- Improvement: To analyze usage patterns and improve our content and services
- Personalization: To customize your experience based on your interests
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our website (e.g., email services, analytics platforms)
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
Important: We never share your email with contractors or use your data for lead generation. RenoTake is an educational platform, not a lead generation service.
Your Rights Under PDPA
Under Singapore's PDPA, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Withdrawal: Withdraw consent for data collection and use at any time
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request your data in a machine-readable format
- Objection: Object to processing of your data for specific purposes
To exercise any of these rights, please contact us at [email protected]
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security assessments and updates
- Employee training on data protection
- Data minimization practices
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Newsletter subscriptions: Until you unsubscribe
- Contact inquiries: Up to 2 years for customer service purposes
- Analytics data: Anonymized after 26 months (Google Analytics default)
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email to registered users.
The "Last updated" date at the top of this page indicates when this policy was last revised.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights under PDPA, please contact us:
We will respond to your inquiry within 30 days as required by PDPA.
RenoTake is operated from Singapore and complies with Singapore's Personal Data Protection Act 2012 (PDPA).